Privacy Policy of YouLance
**1. Introduction**
This Privacy Policy outlines how YouLance, operated by Northwest Registered Agent, 30 N Gould St Ste N, Sheridan, WY 82801, USA ("Provider"), collects, processes, and protects personal data of its customers ("Customer"). By using our website and services, the Customer agrees to the collection and use of information in accordance with this policy.
**2. Data Collection and Use**
The Provider collects and processes personal data for the purpose of fulfilling orders, managing bookings, and improving services. The types of data collected include:
- Name and contact details (email address, phone number, billing and shipping address)
- Payment information (processed securely via third-party payment providers)
- Order history and preferences
- Website usage data (collected through cookies and tracking technologies)
**3. Purpose of Data Processing**
The Provider processes Customer data for the following purposes:
- Order fulfillment and delivery of purchased products
- Booking and management of fitness retreats and events
- Payment processing and fraud prevention
- Customer support and communication
- Marketing and promotional offers (only with explicit consent)
- Website improvement and analytics
**4. Data Sharing and Third Parties**
The Provider does not sell or rent Customer data to third parties. However, data may be shared with:
- Payment service providers (e.g., PayPal, Klarna, Apple Pay) for secure transactions
- Shipping carriers for order fulfillment
- Service providers for website maintenance and analytics (e.g., Google Analytics)
- Legal authorities when required by law
**5. Data Security**
The Provider implements appropriate security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and absolute security cannot be guaranteed.
**6. Cookies and Tracking Technologies**
The website uses cookies to enhance user experience and analyze website traffic. Customers can control or disable cookies through their browser settings. However, disabling cookies may affect website functionality.
**7. Data Retention**
Personal data is retained as long as necessary for the purposes outlined in this policy or as required by law. Once data is no longer needed, it will be securely deleted.
**8. Customer Rights**
Customers have the following rights regarding their personal data:
- Right to access: Request a copy of personal data held by the Provider
- Right to rectification: Correct inaccurate or incomplete data
- Right to deletion: Request the deletion of personal data, subject to legal obligations
- Right to object: Object to certain types of processing, such as marketing
- Right to data portability: Receive personal data in a structured format
To exercise these rights, Customers can contact the Provider at **Hannahwetzel@youlance.de**.
**9. Changes to the Privacy Policy**
The Provider reserves the right to update this Privacy Policy at any time. Customers will be notified of significant changes through the website or email.
**10. Contact Information**
For any questions regarding this Privacy Policy, Customers may contact:
YouLance / Northwest Registered Agent
30 N Gould St Ste N, Sheridan, WY 82801, USA
Email: **Hannahwetzel@youlance.de**